Legal

Privacy Policy.

This Privacy Policy explains how Griputility collects, uses, shares, and protects information when you visit our website, make a purchase, contact us, or interact with our store.

Information we collect

We may collect information you provide directly, information collected automatically, and information needed to complete purchases and provide support.

• Contact information: name, email address, phone number, billing address, and shipping address.
• Order information: products purchased, payment confirmation details, shipping details, returns, refunds, and customer service history.
• Account information: login details, preferences, saved information, and account activity if you create or use an account.
• Device and usage information: IP address, browser type, device information, pages viewed, referring pages, and interactions with the website.
• Communications: messages, support requests, reviews, survey responses, and information you choose to send us.

How we use information

• Process orders, payments, shipping, returns, and customer support requests.
• Provide order confirmations, tracking updates, service messages, and account notices.
• Improve our website, product assortment, customer experience, fraud prevention, and security.
• Send marketing emails or promotional messages when you have opted in or where permitted by law.
• Comply with legal, tax, accounting, chargeback, fraud prevention, and regulatory obligations.

Cookies and tracking

Griputility and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure performance, improve shopping experiences, and support marketing. You can manage browser cookie settings, but some website features may not work properly if cookies are disabled.

How information is shared

We may share information with service providers that help operate the store, including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, email platforms, fraud prevention services, and professional advisors. We may also disclose information when required by law or to protect rights, safety, and security.

Payments

Payments are processed by secure third-party payment providers. Griputility does not store full payment card numbers on our own systems.

Your choices

You may unsubscribe from marketing emails using the link in those emails. You may also contact us to request access, correction, deletion, or other privacy rights available under applicable law. We may need to verify your identity before completing certain requests.

Data retention

We keep personal information for as long as needed to provide services, process orders, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact us

For privacy questions or requests, contact support@griputility.com.

Last updated: July 8, 2026