Legal

Terms of Service.

These Terms of Service govern your use of the Griputility website and purchases made through our store. By using the site or placing an order, you agree to these terms.

Online store terms

You may use our website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the site. You may not misuse the site, attempt unauthorized access, or use our content, product data, or systems for fraudulent or harmful activity.

Product information

We work to present product details, images, prices, availability, and descriptions accurately. However, errors may occur. Colors, dimensions, packaging, and details may vary slightly based on screen settings, production changes, supplier updates, or photography. We reserve the right to correct errors, update information, or cancel orders affected by inaccurate pricing or product information.

Orders and payment

Submitting an order does not guarantee acceptance. We may refuse, cancel, or limit orders for reasons including suspected fraud, inventory issues, pricing errors, shipping restrictions, payment problems, or policy violations. Payment must be completed through the available checkout methods.

Shipping and delivery

Shipping options, costs, and delivery estimates are shown at checkout when available. Delivery dates are estimates and may be affected by carrier delays, weather, customs, holidays, address issues, or events outside our control. Customers are responsible for providing accurate shipping information.

Returns and refunds

Returns are handled according to our Returns page and any product-specific terms shown at purchase. Returned items may need to be unused, complete, and in original condition to qualify for refund approval.

Promotions and discounts

Promotions, discount codes, free shipping offers, and limited-time offers may be changed, paused, or ended at any time. Discounts may not apply to all products and may not be combined unless stated.

Intellectual property

All website content, including brand names, text, images, graphics, layout, and design elements, is owned by or licensed to Griputility and may not be copied, reproduced, modified, distributed, or used commercially without permission.

User content

If you submit reviews, photos, comments, feedback, or other content, you grant Griputility permission to use that content for store operation, marketing, and customer experience purposes, subject to applicable law. You are responsible for ensuring your submissions are accurate, lawful, and do not violate third-party rights.

Limitation of liability

To the fullest extent permitted by law, Griputility is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, delays, errors, or third-party services. Nothing in these terms limits rights that cannot be limited under applicable law.

Changes to these terms

We may update these Terms of Service from time to time. Updates take effect when posted on this page unless otherwise stated.

Contact

Questions about these terms can be sent to support@griputility.com.

Last updated: July 8, 2026